Kaplan University School of Professional and Continuing Education Kaplan University School of Professional and Continuing Education

Contact Kaplan Real Estate Education, formerly J.Y. Monk

Phone number, email address, and mailing address for J.Y. Monk Real Estate School in Greenville, NC

Administrative Office (for all locations)

1700-C East Arlington Blvd.
Greenville, NC 27858
Map | Driving Directions

Customer Service Hours

Monday–Thursday from 8:30 am to 7:00 pm and Friday from 8:30 am to 6:30 pm ET
Phone: 877.788.3885
Alternate: 252.439.1097
Email: restudentsupport@kaplan.com

Technical Support for Online Courses

For questions about accessing or viewing your courses, or for technical assistance with online education, our Technical Support team is available to assist you by phone Monday–Thursday from 8:00 am to 10:00 pm ET and Friday from 8:00 am to 9:00 pm ET, or by email 24 hours a day, 7 days a week. If you require immediate assistance, please call. Emails will be responded to promptly and always within 24 hours from being sent.

Phone: 888.213.5124
Email: retechsupport@kaplan.com

Classroom Locations: Click here
Information Request: Click here

Have a basic question? Get answers to commonly asked questions by visiting our Frequently Asked Questions section.

For questions about our online CE courses, call 877.446.9039 or email restudentsupport@kaplan.com.